Privacy Policy 

Last Updated: 13 September 2026 

At Fertility Horizon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information provided through our website and other digital communication channels. 

1. Information We Collect

We may collect information such as your: 

• Name 

• Phone number 

• Email address 

• City/location 

• Appointment preferences 

• Fertility or healthcare information that you voluntarily provide 

• Information submitted through enquiry, appointment, or contact forms 

We may also automatically collect limited technical information such as IP address, browser type, device information, cookies, and website usage data. 

2. How We Use Your Information

We may use your information to: 

• Respond to your enquiries and requests 

• Schedule and manage appointments 

• Provide fertility and healthcare services 

• Contact you regarding consultations and appointments 

• Improve our website and services 

• Manage enquiries and patient communications 

• Analyse website and marketing performance 

• Send relevant healthcare, educational, or promotional information where permitted by law 

3. Protection of Your Information

We take reasonable technical and organisational measures to protect your personal and healthcare information from unauthorised access, misuse, loss, or disclosure. 

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. 

4. Sharing of Information

We do not sell your personal information. 

Where necessary, information may be shared with healthcare professionals, service providers, technology/CRM providers, communication platforms, analytics or advertising partners, or government/legal authorities where required by law. 

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, analyse traffic, and measure marketing performance. You may manage cookies through your browser settings. 

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where applicable. 

To make a privacy-related request or raise a concern, please contact us. 

7. Contact Us

Fertility Horizon
Email: [Privacy Email]
Phone: [Contact Number]
Address: [Registered/Clinic Address] 

We may update this Privacy Policy from time to time. Any changes will be published on this page.